Emily Fry, VP of Innovation Operations at Geisinger, talks about the importance of a user-centered approach to driving innovation that combines creativity, practicality, and collaboration. This episode was recorded at the Young Health Leader Summit.

Key Takeaways

• Innovation, Defined:  Geisinger defines innovation as a fundamentally different approach to solving a problem with quantifiable outcomes.
• Balancing Risk and Failure: Failure is a natural part of innovation. Learning from those experiences is crucial to progress.
• Technology and Care Plans: For technology to play a vital role in innovating care, it must be thoughtfully integrated into a well-structured care model. Understanding downstream needs and impacts on consumers and patients is key to making the best use of data-driven insights.
• Cross-Functional Collaboration: Successful innovation often happens when different teams, including data scientists, analysts, and clinicians, collaborate.
• Interoperability Challenges: Fragmented systems and a lack of data sharing across facilities and organizations hinder patient care. Improved interoperability would lead to more informed and streamlined patient interactions and discussions.